What To Do When A Client Threatens To Sue

“Hi. I'm Joe Barnard, Director of National Programs for ProDefender. I'm here today to walk you through what you should do if a client ever threatens to sue you.”

A client threatened to sue me. What should I do?

“If a client ever threatens to sue you, you need to take that threat seriously. This is because it will allow you to prepare for whatever may follow. Even if you don't think your client's claim has any merit, informing your professional liability insurer is an important first step to protect yourself.”

What information should I provide to my insurer?

“The more information you can provide about the potential claim, the better your insurer and its attorneys will be able to defend you against it. When you make your first call to your insurer, be prepared to give at least your name, business name, contact information, policy number, and a brief description of facts surrounding the claim.”

What will my insurer advise me on?

“Contacting your insurer about a potential lawsuit gives them the opportunity to advise you every step of the way. The insurer can appoint an attorney to work with you on deciding how best to respond to your client's claim, or you may be advised simply to wait and see what the client does while continuing to keep records of your interactions.”

Providing Peace of Mind

“Having professional liability insurance gives you peace of mind when things don't go as well with your client as you would like. Don't make the mistake of waiting before enlisting your insurer to help you protect yourself and your business.”

Talk to one of our experts today!

If you're ready to shop for professional liability insurance, contact ProDefender. We can help you understand what levels of coverage you need and get the best rates on a policy to protect your assets and your professional reputation.