From a base in Kansas City, Missouri, FTJ has evolved into a national provider of insurance and financial solutions.
Since its founding in 1953, FTJ has become a pioneer and leading provider of association-sponsored insurance programs. It has grown to an enterprise that includes two life insurance companies and a reinsurance company, a general agency for regional and national professional liability and property & casualty programs, and an administrator for self-funded health plans. The company has grown organically from three employees to 300 dedicated staff members.
Family pride
Forrest T. Jones has remained family owned since its founding. The third-generation leaders of FTJ are committed to growing the legacy launched by the company’s founders, Forrest T. and Dorothy (Dottye) Jones.
Since assuming ownership in 2016, brothers Brad, Rick, and Bryce Jones have sought to position the company as the preferred agency and administrator in its field. They’ve accomplished this by growing the company into one that offers large-firm capabilities while maintaining the close, personal service of a small, family-owned firm.
As a privately owned company, FTJ’s owners do not have to report to shareholders or provide Wall Street with earnings expectations. And while many of FTJ’s competitors are now owned by private equity firms and their emphasis on expense management, FTJ remains focused on caring for our clients, partners and policyholders. That’s why many of our client relationships have lasted decades.
Our values
Innovative
Innovation is in our bloodline, and the company has never allowed itself to be limited by conventional wisdom. Co-founder Dottye Jones said it best years ago: “We had no ceiling, no floors, no walls, no boundaries of any kind. We figured out what we wanted to do, and we did it.”
Entrepreneurial
Being family-owned enables FTJ to be responsive to opportunities. We helped invent association-sponsored group health plans in the 1960s and later formed our own insurance carrier, Fidelity Security Life (FSL), to expand our product line. More recently, we have developed one of the most successful new member insurance benefit programs.
Customer-Focused
FTJ prides itself on maintaining close, personal relationships with clients. We strive to meet their needs in a dynamic environment by offering the best possible insurance plans and supporting those plans with old-fashioned, high-touch personal service.
Trustworthy
We also build and maintain trust by working with financially strong insurance carriers. FTJ represents some of the largest and highest rated life and health insurance companies in the nation. Working with these firms, we can offer insurance plans with specialized features and pricing to serve the unique needs of our clients.
Financially Strong
Every insurance policy we market and support is a promise to the policyholder. We are passionate about upholding this responsibility. That means we operate in a way that balances the needs of our customers with fiscal discipline.
Community involvement
Blessed with resources from eight decades of growth and success, FTJ is proud to give back to our community through a variety of philanthropic activities.
We regularly support more than a dozen charitable organizations in the Kansas City area and the state of Missouri with fiscal support and the contribution of staff time for volunteer activities.
These causes range from support for the underprivileged through the Harvesters food bank, the Boys and Girls Clubs, and the Salvation Army, to communitywide assets such as the National World War I Museum & Memorial and the American Royal, to statewide initiatives including the Missouri Colleges Fund and Missouri Department of Conservation.
Ready to join
FTJ?
We’re always seeking qualified professionals who can help us sustain our corporate values and grow as a company.