Insurance Administration

FTJ provides the full life cycle of administration services, from online forms for straight-through processing to policy issue, billing and reconcilliation, and customer service to claims ajudication and payment. Whether you need all services or just a few, FTJ can deliver. 

FTJ understands that time is money. We have a dedicated team of experienced professionals who configure new products on time and without error. This same team handles new business onboarding as well as implementing changes such as rate or benefit change to our existing client programs.

FTJ is committed to staying on the forefront of technology with systems that automate insurance processing and leverage artificial intelligence to lower costs and assure accuracy. FTJ has updated every critical platform in the last 10 years and continues to invest in emerging tech.

FTJ's dedicated Information Security Department monitors and defends all online systems from intrusion threats 24/7/365. Additonal layers of security include controlled access to all floors and departments of FTJ's facilities and a robust staff training regimen to defend against phishing attacks and other social engineering exploits.